PSA Serbilis | Get Your Certificates Online
PSA Serbilis is the online document request service of the Philippine Statistics Authority that allows people to order official certificates without visiting a PSA office. You can order Birth, Marriage, Death, and CENOMR. After placing your order online, you pay the required fee, and the requested document is delivered to your address through a courier.
Documents Provided By Serbilis
PSA Serbilis provides the following official civil registry documents issued by the Philippine Statistics Authority:
- Birth Certificate: Used for passport applications, school enrollment, employment, marriage, banking, and other legal transactions.
- Marriage Certificate: Serves as official proof of marriage for visa applications, insurance claims, government benefits, and legal purposes.
- Death Certificate: Required for insurance claims, estate settlement, pension benefits, and other legal proceedings.
- CENOMAR (Certificate of No Marriage Record): Certifies that a person has no recorded marriage in the PSA database. It is commonly required for marriage license applications, employment, and immigration.
- CENODEATH (Certificate of No Death Record): Confirms that there is no death record registered under a person’s name in the PSA database. This document is available through Serbilis when needed for specific legal or administrative purposes.
How to order a Certificate through PSA Serbilis?
To order a certificate through PSA Serbilis online, first visit the official website, choose the required certificate, fill in the details, and make payment. Your certificate will be delivered to your address.
Below is the detailed tutorial along with the screenshots:
Step 1: Visit the Portal & Choose Certificate
- First of all, visit the official website. Simply click the button below for a direct visit.
Order Now
- Scroll down, and you will get the “Request certificate” option on the homepage. Click on that option.
- You will see a list of all available PSA certificates, including Birth, Marriage, Death, and CENOMAR. Select the certificate you need to continue with your application.
Step 2: Serbilis Terms & Conditions
The PSA Terms and Conditions page will appear on your screen. Read all the terms carefully, then tick both checkboxes to accept the terms and continue.
Step 3: Fill the Form
- A certificate application form will appear based on the document you selected. Complete the form carefully by entering all the required information. Make sure every detail matches your official records to avoid delays or application errors.
- After filling out the form, click Next to submit your information. A summary page will then display all the details you entered. Review the information carefully, confirm that everything is accurate, and click Next to continue with your application.
- If you want to make another request, click “add new request” before clicking “next”.
Step 4: Make Payment
- Once everything is done, the final step is payment. Click the “pay now” option.
- Choose the payment method and complete the payment.
- Save the payment receipt as proof.
After submitting your online certificate request, wait for the PSA to process your application. Track your order if needed, and your certificate will be delivered to your address. You will also get the e-copy via email. You can also cancel your PSA order before processing is done.
PSA Serbilis Tracking
PSA delivery Tracking allows you to check the current status of your PSA certificate request and delivery using your order or reference number. It lets you monitor whether your application is being processed, has been dispatched, or has already been delivered.
Here is how to do it:
- Visit the official Serbilis website and open the homepage.
- In the top-right corner, click the “Check Request Status” option to access the tracking page.
- Enter the reference number you received after placing your certificate order, then click “Go.”
- The system will display the latest status of your request, such as whether it is being processed, dispatched for delivery, or already delivered. If the status does not update immediately, wait a few hours and check again, as tracking information may take some time to refresh.
Serbilis Delivery Time
Serbilis offers door-to-door delivery of the certificates. The delivery time depends on your location and processing load. Most local requests are delivered within about 1 week after processing, while international deliveries take longer.
Delays can happen during peak application periods, holidays, or if there are issues with payment or application details.
PSA Serbilis Price Details
PSA Serbilis fees vary depending on the document type and delivery option. Below is a quick overview of the estimated prices for each certificate and service.
Service Type | Document / Service | Estimated Fee |
|---|---|---|
Civil Registry Document | Birth Certificate | ₱155 – ₱365 |
Civil Registry Document | Marriage Certificate | ₱155 – ₱365 |
Civil Registry Document | Death Certificate | ₱155 – ₱365 |
Civil Registry Document | CENOMAR (Certificate of No Marriage) | ₱210 – ₱420 |
Delivery Service | Within the Philippines | ₱80 – ₱200 |
Delivery Service | International Delivery | ₱1,500+ |
PSA Serbilis vs PSA Helpline vs PSA Appointment
The table below compares PSA Serbilis, PSA Helpline, and PSA appointments to help you choose the service that best fits your needs.
Feature | Serbilis | PSA Helpline | PSA Appointment |
|---|---|---|---|
Service Type | Online ordering & delivery of PSA certificates | Online ordering & delivery of PSA certificates | In-person application at the PSA office |
Documents | Birth, Marriage, Death, CENOMAR | Birth, Marriage, Death, CENOMAR | Same PSA documents (walk-in processing) |
Process | Order online → pay → deliver via courier | Order online → pay → deliver via courier | Book a schedule → visit the PSA office |
Delivery | Door-to-door delivery | Door-to-door delivery | No delivery (pick-up in person) |
Convenience | High (fully online) | High (fully online) | Moderate (requires physical visit) |
Processing Time | 3–8 working days (PH) | 3–8 working days (PH) | Same-day or a few days, depending on appointment |
Best For | Users wanting an official PSA delivery service | Users preferring an alternative PSA online platform | Users who prefer or need in-person requests |
Serbilis Customer Support
You can contact the Serbilis support team via the Serbilis hotline number given below:
Smart SIM Numbers:
0928 917 5394
0961 007 4156
Globe SIM Numbers:
0916 792 8197
0916 675 5074
You can reach out Monday to Friday, 8:00 AM to 5:00 PM.
FAQs
Conclusion
PSA Serbilis is an online service of the Philippine Statistics Authority that allows users to request official civil registry documents such as birth, marriage, death certificates, and CENOMAR without visiting a PSA office. It is designed to make the process faster and more convenient through digital application and courier delivery.
It works by selecting your required document on the website, filling out the application form, paying the processing fee, and waiting for verification and processing by PSA. Once approved, your certificate is delivered to your address.
The cost usually ranges from around ₱155–₱420 per document, depending on the type, with an additional delivery fee. Processing and delivery typically take about 3 to 8 working days within the Philippines, while international deliveries may take 2 to 6 weeks.
